To Schedule Appointments: 309-360-9035

Other Inquiries: 309-360-8077

SPA FAQ’s

SPA FAQ’s

Meeting your needs

Upon your arrival at Infuse Skin and Body Spa, the premiere spa in Peoria, IL, please check in with the receptionist, she will be happy to assist you with any questions you might have.   Help yourself to some water or tea while you wait.

Preparing for your treatment

If you are coming to our spa for waxing, please allow at least three weeks of hair growth before your wax. For men, we recommend shaving prior to having a facial for maximum comfort and benefit to the skin. Other treatments require no preparation.

Your privacy

Your privacy will be protected at all times at our spa. Your therapist will leave you to change in private and throughout the treatment you will be draped with towels, covering all parts of the body not being treated.  You can rest assured that we protect your privacy at our spa – we do not share your name or information with other clients or solicitors.

Making reservations

Advance booking prior to the intended treatment time is recommended. You can either call 309-360-9035 or schedule appointments online.

Arriving on time

To make the most of your spa experience, please arrive at least 10 minutes before your first appointment, and on time for subsequent appointments.

Late arrivals

In the event that you are running late, we will do our best to conduct your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Spa etiquette

To preserve the harmony within the spa, kindly turn off your mobile phone and keep voices low within the hallways and treatment areas.

Minimum age

Anyone under the age of 16 must be accompanied by their guardian.

Cancellation

In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum of 48 hour’s notice if you are unable to keep your appointment. Please call our staff, who will be happy to reschedule. No shows or appointments cancelled within 24 hours will incur a 50% cancellation fee.

Your comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience. Please let your therapist know if there is any way that she can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra blanket, sound or lighting levels. We appreciate your feedback.

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